LEGAL
Refund & Returns Policy
Keep digital downloads and future physical/POD items clearly separated when you finalise this policy.
Digital products
Define when digital purchases are eligible or ineligible for refunds, taking applicable consumer law into account.
Physical and print-on-demand items
When physical items are added, document return windows, damaged items, incorrect orders, shipping costs and any POD-specific limitations.
How to request help
Add the order details customers should provide and the contact method used for support.